Trovarel Privacy Policy
Trovarel (“we,” “our,” or “the platform”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website and services. By using Trovarel, you agree to the practices described in this policy.
1. Information We Collect
Personal Information:
- Name, email address, phone number, and account details
- Payment and transaction information (processed by third-party providers for membership fees and commissions)
- Communications sent through the platform
- Listing information submitted by hosts
Non-Personal Information:
- Usage data, IP address, device information
- Cookies and similar tracking technologies
We do not knowingly collect personal information from children under 18.
2. How We Use Information
We use personal information to:
- Operate and maintain the platform and services
- Process membership fees and commission payments
- Review and verify host listings and accounts
- Communicate with users regarding accounts, listings, or policy updates
- Improve platform functionality and user experience
- Comply with legal obligations
Important Note: Trovarel does not manage bookings, issue refunds, or resolve disputes between guests and hosts. All booking-related payments and financial adjustments are the responsibility of the host.
3. Sharing of Information
We may share information with:
- Hosts and guests, as necessary to facilitate bookings and experiences
- Payment processors, service providers, and other third parties that support platform operations
- Legal authorities when required by law or in connection with an investigation
Trovarel does not sell personal information to third parties.
4. Children & Age Restrictions
The Services are intended for users 18 years of age or older.
Children under 18 may participate in experiences only when accompanied by an adult, with host approval, and in compliance with local laws. Children cannot create accounts or book independently.
5. International Data Transfers
Trovarel operates from the United States and may store or process data in the U.S. or other jurisdictions. By using the Services, you consent to the transfer of your information in accordance with applicable law.
6. EU & UK Data Rights
If you are located in the EU or UK, you may have rights under applicable data protection laws, including the right to:
- Access your personal data
- Correct or update your information
- Delete your data
- Restrict processing of your information
Trovarel is committed to respecting these rights and will respond to requests in accordance with applicable law.
7. Data Security
Trovarel implements reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
The platform may contain links to third-party websites. Trovarel is not responsible for the privacy practices or contentof third-party websites.
9. Marketing & Communications
We may contact users with marketing materials only if they have opted in. Users may unsubscribe at any time.
10. Changes to This Policy
Trovarel may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the platform. Continued use of Trovarel constitutes acceptance of the updated policy.
11. Contact
Privacy inquiries may be sent to:trovarelmarket@gmail.com
Last updated, February 2026
