Last Updated: September 30, 2026

These Host Guidelines outline the expectations and standards for individuals, professionals, and businesses offering experiences and services through Trovarel.

Trovarel is built to connect travelers with authentic, memorable, and high-quality experiences created by local hosts. These guidelines help maintain a trusted marketplace where guests can discover unique offerings while hosts have the opportunity to share their expertise and passion.

By creating a listing on Trovarel, you agree to follow these Host Guidelines, our Terms of Service, and all applicable local laws and regulations.

1. Trovarel’s Marketplace Philosophy

Trovarel is an experience-focused marketplace designed around quality, authenticity, and meaningful connections.

We believe the best travel experiences are created through genuine expertise, creativity, and personal connection. Listings should provide guests with something memorable, participatory, or unique to the destination.

Trovarel is not intended to be a marketplace for generic tourism products. We prioritize experiences that allow guests to learn, create, taste, celebrate, relax, or connect with local culture and communities.

2. Who Can Host on Trovarel

Trovarel welcomes individuals, professionals, and businesses offering unique experiences and services, including but not limited to:

• Private chefs and culinary professionals
• Photographers and creative professionals
• Artists and workshop instructors
• Wellness professionals
• Local activity providers
• Event and celebration specialists
• Cultural and lifestyle experience providers
• Other qualified professionals offering unique guest experiences

Hosts may include specialized professionals when they contribute meaningful value to the overall experience.

3. Acceptable Experiences & Services

Trovarel is designed for unique experiences, destination services, and personalized offerings that give travelers and customers something more than a standard, mass-market tourism product.

Examples of experiences and services that may be suitable for Trovarel include:

• Private chefs and in-home dining experiences

• Cooking classes, baking classes, and culinary workshops

• Photography and professional photo sessions

• Makeup, styling, and beauty services for events or special occasions

• Yoga, fitness, wellness, and relaxation experiences

• Art, pottery, painting, craft, and other creative workshops

• Dance, music, and cultural experiences

• Local food and cultural experiences

• Private excursions and outdoor activities

• Hiking, nature, and adventure experiences

• Boat trips, sailing, and other water-based experiences

• Personalized celebrations and destination event services

• Wedding and special-event services

• Musicians, performers, and entertainment for events

• Personalized lessons or activity-based experiences

• Family-friendly activities and experiences

• Unique local services designed around travelers’ interests or needs

These examples are not intended to represent a complete list. Trovarel welcomes creative and original offerings that provide genuine value to customers.

Transportation may be included as part of an experience when it is necessary to provide that experience. For example, a host may provide transportation from a designated meeting point to a hiking location as part of a hiking experience. However, transportation cannot be offered as a standalone service.

All experiences and services should be accurately represented and reflect the host’s personality, knowledge, skills, qualifications, or expertise where applicable.

4. Experiences & Services That Are Not Accepted

To maintain the quality, identity, and purpose of Trovarel, certain types of experiences and services are not permitted on the platform.

Examples of offerings that are generally not suitable for Trovarel include:

Offerings outside Trovarel’s marketplace purpose

• Standalone transportation services, such as airport transfers, taxis, chauffeur services, or car-for-hire services

• Accommodation, including hotels, vacation rentals, apartments, private rooms, or other lodging

• Standalone language lessons, tutoring, academic courses, or educational programs

• Online courses or digital-only services

• Long-term professional services that are unrelated to travel, events, or destination experiences

• Generic errands, delivery services, or personal assistance that do not provide a destination-based experience

• Standard retail products or merchandise sold without an accompanying experience or service

• Generic walking tours with little beyond basic sightseeing or information readily available to the public

• Pub crawls or nightlife offerings primarily centered around drinking

• Generic, mass-market tourism products that do not provide a distinctive or personalized experience

Offerings that may violate legal, safety, or marketplace requirements

• Experiences or services that violate applicable laws, regulations, or local requirements

• Activities that require licenses, permits, insurance, certifications, or other qualifications that the host does not have

• Experiences involving prohibited, illegal, or highly regulated activities

• Services involving unsafe or unreasonable risks to customers

• Experiences or services that are misleading, fraudulent, or intentionally deceptive

• Listings that make inaccurate, exaggerated, or unverifiable claims

• Duplicate, spam, or excessively repetitive listings

• Listings submitted by someone who is not authorized or qualified to provide the advertised experience or service

• Offerings that fail to meet applicable health, safety, professional, or regulatory requirements

These examples are not exhaustive. Trovarel may determine that an experience or service is not appropriate for the marketplace based on its nature, presentation, applicable requirements, or overall fit with the platform.

Trovarel may request changes to a listing, restrict its visibility, or remove a listing if it does not meet our guidelines or if circumstances change after publication.

5. Listing Requirements

Hosts are responsible for ensuring their listings are accurate, complete, and professionally presented.

All listings must:

• Clearly explain what guests will experience
• Provide accurate pricing, duration, availability, and location details
• Use authentic images that represent the actual experience
• Clearly communicate requirements, restrictions, and expectations
• Accurately describe the host’s qualifications and services
• Provide a safe and respectful experience for guests

False, misleading, or incomplete information may result in listing removal or account restrictions.

Hosts must keep their listings accurate and up to date. Any material changes to the experience, price, availability, meeting location, included services, qualifications, or participation requirements must be reflected in the listing. Hosts must not advertise services, credentials, or features they cannot provide or substantiate. Trovarel may request corrections or additional information before approving a listing or while reviewing a published listing.

6. Host Payments and Payouts

Trovarel charges a 15% commission on completed bookings, subject to the applicable booking and payment terms.

Host payouts are subject to the payment provider’s processing requirements, verification procedures, applicable fees, and any legally required checks. Hosts must provide accurate payment and account information and complete any verification required to receive payouts.

The timing and method of payouts depend on the payment arrangements made available through Trovarel. Any applicable payout conditions, deductions, adjustments, or refund-related effects will be communicated through the platform or the applicable booking terms.

Hosts are responsible for their own tax obligations and for ensuring that their activities comply with applicable laws and regulations.

7. Host Legal Responsibilities

Hosts are solely responsible for ensuring that their experiences comply with all applicable local, regional, and national laws, regulations, and requirements.

This includes, where applicable:

• Business registrations
• Permits or licenses
• Insurance requirements
• Safety regulations
• Tax obligations
• Health and safety requirements
• Professional certifications

Hosts are responsible for obtaining and maintaining any required approvals, licenses, permits, insurance, or registrations necessary to legally provide their experience or service.

Trovarel does not provide legal, tax, licensing, or regulatory advice and does not guarantee that a host’s experience complies with local requirements.

Requirements vary by location and by the type of experience offered. Hosts are responsible for checking the rules applicable to their specific activities and locations before publishing or providing an experience. Approval or publication of a listing by Trovarel does not constitute confirmation that the Host has satisfied all legal or regulatory requirements.

8. Safety and Guest Experience Standards

Hosts must prioritize guest safety and provide experiences that are:

• Accurately represented
• Professionally delivered
• Conducted in a safe environment
• Respectful and inclusive
• Consistent with the listing description

Hosts should communicate clearly with guests before and during experiences and promptly address any concerns.

Hosts must disclose material safety requirements, relevant participation restrictions, and any equipment, clothing, preparation, or other requirements that guests need to know before booking. Hosts must promptly inform affected guests of material changes that could affect the safe or advertised delivery of an experience.

9. Professional Conduct

Hosts are expected to maintain professional and respectful interactions with all guests.

The following are not permitted:

• Harassment or discrimination
• Fraudulent activity
• Unsafe conduct
• Misrepresentation of services
• Inappropriate behavior toward guests

Hosts are responsible for creating a welcoming environment for all travelers.

10. Monitoring and Enforcement

Trovarel is committed to maintaining a trusted, high-quality marketplace. Listings and platform activity may be monitored to ensure compliance with these Host Guidelines, our Terms of Service, and our marketplace standards.

All new listings must be reviewed and approved by Trovarel before they become publicly available on the marketplace. Hosts may create and submit listings for review, but submitting a listing does not guarantee approval or publication.

Trovarel may request changes or additional information before approving a listing. We also reserve the right to review published listings and modify, restrict, or remove any listing or account that does not meet these Host Guidelines, our Terms of Service, or applicable marketplace standards.

If a listing or host activity violates Trovarel’s guidelines, we may take actions including:

• Requesting updates or corrections to a listing
• Restricting listing visibility
• Removing a listing from the platform
• Suspending or limiting a host account
• Permanently removing a host from Trovarel

Trovarel reserves the right to take appropriate action at its discretion to protect the quality, safety, and integrity of the marketplace.

11. Our Commitment to Quality

Trovarel exists to highlight experiences that are personal, memorable, and meaningful.

Hosts who join Trovarel agree to help maintain a marketplace built on trust, authenticity, professionalism, and exceptional guest experiences.

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